Revolutionizing CX: The New Value Equation

Sunil Mirani, Co-Founder and Chief Executive Officer, Ugam,


There is a huge experience gap between what B2B companies think they deliver and buyers believe they receive. To bridge this gap, manufacturers and distributors are faced with multiple investment decisions to enhance CX.

Watch this video as Sunil Mirani, Co-Founder & Chief Executive Officer at Ugam, reveals and explains a New Value Equation that can help guide these investment decisions and deliver sustainable value.

This presentation was delivered at B2B Online 2019.


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